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Our Happy Customers


  • Hello! I just wanted to tell you that Tim proposed on Christmas Eve so our Holiday Season was filled with much happiness and joy! Thank you again for all your help! I am making a trip back to Minnesota this coming weekend, and Tim is going to meet me there! We plan to come into the store on Friday, as I want to look at some wedding bands! I love my ring! Thank you and as always, it's been great to have your help!
  • I would like to thank you and your staff for being so kind. When I lost my diamond, I was devastated. When I came in that day, your staff showed me excellent quality of care. I take pride in saying I am a D.J. Bitzan customer. From day one, you have shown me consideration and have been sensitive to my needs. I appreciate all that you do and have done for us. Thank you so much.Sincerely,
  • Dick and Staff: We have always received wonderful service and our last purchase was no exception. Mark was wonderful to work with in answering our questions about diamonds in general. He took the time to explain and help personalize the decision. All of the staff are extremely courteous, knowledgeable and trustworthy. We appreciate your dedication to your profession and serving. It means a great deal to be recognized as a familiar face and not just a passerby. Thank you for the beautiful jewelry. I received numerous compliments and am proud to mention your business. Thanks,
  • Hi Dick! I just received my bracelet and it looks wonderful! Thank you for the repair and for taking such great care of all my jewelry. You and your staff do a fantastic job! Happy Spring! We'll see you the next time we come to St. Cloud! Sincerely,
  • Hi Dick and his great staff! I just wanted to send you a very special "Thank You!" and tell you how happy I am with my new custom designed ring. It has been a vision of mine for a while and you made it more beautiful than I thought (as you saw in my reaction when I saw it for the first time!) As I wear it, I catch myself staring at it! From the first step of planning through the finished product, it truly blew me away! It was a total pleasure doing business with you. Thank you Dream Maker! Thanks from the bottom of my heart!
    Jan
  • Hi Dick, Our family has been doing business with the Bitzan family for many years. Their friendship and customer service has been exceptional. We wouldn't think of doing business with anyone else. Thanks for everything!
  • D.J. Bitzan Jewelers: D.J. Bitzan has always been a great place for my husband to shop because the professional staff is very capable of helping him make beautiful choices for our special occasions. Joan has been especially helpful in these important decisions. I always feel very confident that I will find what I am looking for. Thanks,
    Kim
  • Dear Dick, I want to take a few moments to let you know what a pleasurable experience Nancy and I had purchasing her engagement ring at your store. We chose D.J. Bitzan Jewelers over several others in this market because of the excellent job you did in finding the perfect diamond for us.  You met our specifications with a low pressure, professional discussion of many options to choose from. Both Nancy and I couldn't be happier with our final diamond selection and the beautiful setting.  On our follow-up visit for sizing, your staff provided the same friendly approach you did. Since then Nancy has had other jewelry repaired and has always been greeted warmly. At her last visit, she was so surprised "Dick knew my name!" You do not find that in the cities! Bottom line, we recommend your store highly.  We have been very happy to receive the many, many compliments on Nancy's ring style and setting. Thank you. Best regards
  • Dear D.J. Bitzan Jewelers: In today's impersonal and hurry up society, it is refreshing to discover a business that follows the simple old-time business principle; putting the customer first and making them feel they are the only one that matters. That is our experience with D.J. Bitzan Jewelers in the Crossroads Mall, St. Cloud MN. Some words and phrases that come to mind are: trust, professional, expert, care, a sense of humor, and responsiveness to our needs and dreams. My wife and I are 100% satisfied with our experience. More importantly, we discovered that your personalized service extends beyond the initial purchase. The staff at D. J. Bitzan is the key. One of your staff members and our new friend, has made our purchases personal, professional, and tailored to our personalities. D.J. Bitzan is simply "da best".
  • To all potential customers & the D.J. Bitzan crew.... I want to give a special thanks to all of the employees that assisted my fiance and I, and a special thanks to Joe. During the entire ring buying process, everyone at D.J. Bitzan was very friendly and professional. Not only did we receive the best service in the St. Cloud area (and trust me, we went everywhere), but we also received the best deal and an exceptionally classy ring. Customer service is the most important aspect of buying any jewelry. Because of the stellar service we received, my entire family will be purchasing all of their jewelry at D.J. Bitzan Jewelers for years to come. Thank you very much everyone!   You truly made this a great experience for us!